Xc90 Privacy Policy – Malaysian User Data Protection
Xc90 is committed to protecting the privacy and security of every user's personal data on our platform in Malaysia. This policy clearly explains how we collect, use, store, and protect your information in accordance with applicable data protection laws in Malaysia. Please read this policy carefully before using the xc90 platform.
1. Information We Collect
When you register for or use the xc90 platform, we collect various types of information to ensure that our services run smoothly and securely. This includes account information such as your full name, email address, phone number, date of birth, and encrypted password. We also collect identity verification information when a KYC process is required, including a copy of a valid national ID or passport, to comply with Malaysian legal requirements.
Beyond personal information, xc90 also automatically collects device and browser data when you access our platform, including IP address, browser type, operating system, screen resolution, and general location data. This information is used to detect suspicious activity, optimise the user experience, and maintain the security of your account at all times. Device data also helps us improve the performance of the xc90 mobile app for users across Malaysia.
Local payment information — including bank account holder names, encrypted account numbers, and transaction records in MYR — is also stored to facilitate deposits and withdrawals. xc90 does not store credit or debit card numbers directly on our servers; all payment data is processed through payment gateways that comply with international security standards. Usage data such as betting history, games played, and platform interactions are also recorded for internal analytics and service improvement purposes.
- Account & identity information
- Device & Browser Data
- MYR Payment Information
- Cookies & Session Data
- Platform usage records
- General location data
2. How We Use Your Information
How xc90 uses the data collected to improve your experience.
The personal information you provide is used primarily to create and manage your account on the xc90 platform. This includes processing new registrations, verifying user identity, recovering forgotten passwords, and updating profile details when required. Your account security is our priority, and all data is used solely for legitimate account management purposes.
Financial data and payment information are used solely to process deposits, withdrawals, and other financial transactions on the xc90 platform in MYR. We ensure every transaction is handled quickly, accurately, and securely based on the information you provide during registration. Transaction records are also retained to meet audit requirements and relevant legal compliance obligations in Malaysia.
Usage data and user behaviour information are analysed in aggregate to help us understand how users interact with the xc90 platform. This analysis allows us to improve the user interface, enhance existing features, introduce new games or betting opportunities, and personalise the experience to suit Malaysian users' preferences. All analysis is conducted with respect for individual privacy and without exposing any personal information.
3. Cookies & Activity Tracking
Xc90 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website or use our app, enabling the platform to remember your preferences, maintain your login session, and personalise displayed content based on your previous activity. Without essential cookies, some core functions of the xc90 platform may not work properly.
We use several categories of cookies: session cookies that are automatically deleted when you close your browser, persistent cookies stored for a longer period to make logging in more convenient, and analytics cookies that help us understand overall platform usage patterns. We do not use third-party cookies for external advertising purposes or to track your activity on websites outside the xc90 ecosystem. You can manage and delete cookies through your browser settings at any time, though this may affect the functionality of certain platform features.
In addition to cookies, xc90 uses tracking technologies such as secure session tokens to verify each user's identity throughout every active session. This ensures that only authorised users can access their accounts and carry out transactions, reducing the risk of unauthorised access. All tracking mechanisms we employ are designed to enhance security and user convenience — not for excessive or irrelevant data collection.
4. Data Storage & Security
The technical and organisational measures we take to protect your data.
All xc90 user data is stored on servers protected by high-level encryption and strict access controls. Our servers are equipped with automatic backup systems to ensure your data is never lost, even in the event of unexpected technical disruptions. We apply data encryption both in transit (TLS/SSL) and at rest (AES-256) to keep your personal information secure at all times. Physical and logical access to our data storage infrastructure is restricted to authorised personnel who have undergone thorough background checks.
Xc90 maintains 24/7 security monitoring to detect and respond to cyber threats or unauthorised access attempts. Our intrusion detection system is regularly updated with the latest threat definitions to keep pace with increasingly sophisticated attack methods. Users who suspect their account has been accessed without authorisation are encouraged to change their password immediately and contact the xc90 support team. We also conduct periodic independent third-party security audits to ensure our data protection standards remain consistently high and in line with current industry requirements.
5. Sharing Information with Third Parties
Xc90 does not sell, rent, or disclose users' personal information to third parties for commercial purposes without the user's explicit consent. That said, there are specific circumstances where we may share your data with trusted business partners — including payment service providers, identity verification companies, and customer support platforms — solely to facilitate xc90's platform operations. All third parties involved are required to comply with strict confidentiality agreements and data protection standards equivalent to our own.
Xc90 may also be required to disclose user information to relevant authorities in Malaysia when mandated by law, court order, or a legitimate criminal investigation. Any such disclosure will be handled with care and limited strictly to what is required by the applicable legal obligation. We will notify users of any such disclosure requests where we are permitted to do so under applicable law. In all other cases, your personal information remains confidential and is used only for the purposes stated in this privacy policy.
6. User Rights – Access, Correction & Deletion
As an xc90 platform user, you have the right to access your personal information held by us at any time — either through your account settings page or by contacting our support team directly. We are committed to responding to all data access requests within a reasonable timeframe, typically no more than 14 business days from the date the request is received. You have the right to know what types of data we hold, how it is used, and which parties may have received it.
If you find that any personal information we hold about you is inaccurate, outdated, or incomplete, you have the right to request a correction by submitting supporting evidence to the xc90 support team. Correction requests will be processed promptly, and you will be notified once the changes have been updated in our system. You also have the right to request deletion of your account and personal data, subject to record retention requirements under Malaysian law and our internal audit obligations. To submit any request relating to your privacy rights, please refer to the FAQ or contact the xc90 support team through the official channels available.
7. Policy Changes & How to Contact Us
Xc90 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, applicable legal requirements, or relevant technological developments. Any material changes will be communicated to registered users via email or a prominent notice on the xc90 platform at least 14 days before taking effect. We encourage you to review this page periodically to stay informed about how we handle your personal data.
The effective date of the latest Privacy Policy will be displayed at the top of this document. Continued use of the xc90 platform after any policy changes take effect will be considered your acceptance of the updated terms. If you disagree with any changes made, you have the right to stop using the platform and request account closure by contacting our support team.
For any enquiries, concerns, or complaints regarding this Privacy Policy or the handling of your personal data by xc90, please contact our support team by email at [email protected]. We also provide a FAQ comprehensive section to help answer frequently asked questions about privacy and data security. Our team is available around the clock and will make every effort to address each enquiry thoroughly and as promptly as possible.
Start Your Journey with xc90 — With Confidence
Your privacy and data security are xc90's top priority. Register an account today and enjoy the best online sports entertainment and casino experience for Malaysian users with complete peace of mind.